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| Guest Review: 1 |
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Posted Date: 2011-12-24 |
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| The staff was particularly helpful. We enjoyed our stay. The food was good and very reasonable. |
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| Guest Review: 2 |
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Posted Date: 2011-12-03 |
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| Mit dem Hotel waren wir sehr zufrieden, aber wenn wir ein Familienzimmer fuer 2 Erwachsene und ein Kind buchen gehen wir davon aus, dass wir 3 Betten vorfiinden, nicht ein Ehebett. Wir mussten nochmals 100.- $ bezahlen fuer ein extra Bett fuer unsere Tochter. Das hat uns doch etwas geaergert und wir fragen uns, wessen Fehler das ist. Was auch noch anzumerken waere ist der Laerm in gewissen Zimmern. Also unbedingt ein ruhiges Zimmer verlangen. |
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| Guest Review: 3 |
by Jenny of
Los Angeles, Ca |
Posted Date: 2011-11-28 |
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| We arrived late at 3AM. and we did called to let them
know that we're going to be late. When we arrived, one
of our room had hotel staff sleeping in the bed. It took
2 hrs and 30mins. before the room get clean so we could move in, we ended up staying up for breakfast
since it already 6am. In the morning we talked to the
manager and all she could gave us was a free one
hr. message and i have to use it in the same day, which we did not get a chance to use it. The rooms
are very dark, no elevator and our rooms were on
the 3rd floor. Nice breakfast but staffs are not very friendly. We will not coming back. |
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| Guest Review: 4 |
by Annette of
Netherlands |
Posted Date: 2011-09-16 |
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| Very good value for money. Good food, lovely rooms and pretty garden. Staff is very friendly. |
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| Guest Review: 5 |
by Simone W of
Cairns Australia |
Posted Date: 2011-09-10 |
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| I stayed with my husband in a suite at the Hoi An TraIls resort for 5 nights. The room was lovely and large with a bedroom and lounge room, good when my husband woke earlier than myself in the morning he could get up make coffee and watch news without disturbing me.
Two bathrooms was a bonus. On the internet sight for the hotel I was lead to believe that some of the rooms in the hotel had views of the river this was not the case. we had a view over the garden which was lovely.
The breakfast was a very extensive buffet of western and asian foods. Loved the pho and dim sum.
The gardens were lovely. Pool was beautiful and the pool bar was open during our stay.
I was not overly impressed with the spa i think you could get better treatments at cheaper prices from spas in town.
Staff at the fromt desk were helpful all staff were friendly though the girls seemed a bit shy but pleasant.
The location was good not far from town took the shuttle bus most time though it was only $2 in taxi. Used the free bikes too ride to the beach and around the fishing villages on the last day which was wonderful way to spend a morning.
I would highly recomend this resort.
Hoi An is a lovely good size town spend some time here. |
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| Guest Review: 6 |
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Posted Date: 2011-09-06 |
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| I'd definitely come back to Hoi An Trails again, pretty much everything lived up well beyond our expectations and the surrounding scenery was just absolutely perfect - a real getaway from the urban jungle.
If i had to mention a small hiccup it would only be the variety of breakfast selection. But no real big fuss there as the nearby restaurants had great local food. |
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| Guest Review: 7 |
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Posted Date: 2011-08-06 |
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| Hotel is located between Cua Dai beach and Hoi An Town. Shuttle bus runs to both.
The resort is lovely. Room itself was ok. Doors didn't fully close so was anxious about being bitten by mosquitos. (there are lots of them in a resort like this)
Breakfast was pretty poor. |
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| Guest Review: 8 |
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Posted Date: 2011-04-25 |
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| Comfortable and large rooms, out of our group of nine, two were not happy with their room as it was above the kitchen and was noisy. Staff went out of their way to accommodate our needs which included the unexpected delivery of a birthday cake. We all enjoyed an evening meal in the restaurant. The hotel provides a shuttle bus to and from town and the beach every couple of hours. When we did not use this service we either travelled by taxi ( $2-$3 one way) or on some occasions we hired motor bikes ( also inexpesive). Would stay at Trails again if ever I return to Hoi An. |
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| Guest Review: 9 |
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Posted Date: 2010-12-05 |
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| Love this hotel we stayed at.
Only downside is that the breakfast buffet needs some improvement. Bakery not too fresh. They look like leftovers from previous day.
Not sure if this was the best bacon they could grill but the bacon was actually very tough.
Also, having a change of varieties would be nice. Imagine staying a few days and eating the same thing...
Other than that, we have no complaint :-) |
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| Guest Review: 10 |
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Posted Date: 2010-11-30 |
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| We stayed between 26 and 30 Nov.2010.We had 2 superior rooms in the first building located behind the bar, on the ground floor.Hotel is nice but maybe a little overpriced.The rooms and bathrooms are large, with the safety box. The kingsize bed was clean and comfortable. Free coffe making facilities.The only complaint is about the noise, since due to the thin walls I could hear all the guests passing by between the Reception-Restaurant building, the Bar and the pool, and the gardeners watering the plants daily at 06 am.The balcony windows are large with wooden shutters and heavy curtains but if you keep them open it's hard to have some privacy in room due to all the guests passing by. American buffet breakfast was good, eggs made to order, free internet in the bar and wifi in room, small but nice pool.Free shuttle to the beach (5 min) and downtown (10 min). Free bikes available, only several minutes ride to the beach.The Reception staff was nice hovewer they suggested to use a travel agency dowtown for our travel arrangements when we asked for assistance with the train reservation. The area next to the hotel is not interesting at all.The family run restaurant next door is OK. |
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